BEFORE attempting to collect any item of mail in person please note the following:

Wish to collect your post in person?

• We need 2 working days notice to arrange the forwarding (although we may do it much more quickly)
• In accordance with our terms and conditions the charge for forwarding post is £3.50 +vat +Royal mail charge. We charge more for parcels depending on their size and weight.
• You can arrange to have a courier collect the document. Please provide details of the courier company in advance. If you or a third party are collecting the item we will need ID
• Unless otherwise advised, the fee for retrieving a document from the archives for collection is £3.50+vat Post should be collected within 30 days of receipt and between the hours of 10.am and 4pm. We also require 2 working days notice to retrieve the archived document

Please Note: If the postal item received was unsuitable for scanning i.e a parcel, this will be in the formof a numbered advice sheet which gives a brief description of the item recived.

Some useful links

• How To Access Your Scanned Post If You Are A Subscriber To Our Address Service